Customer Care

Our promise and mindset

We offer products and services that increase productivity while simplifying the working day for you as a machine owner.

We combine all our services under our Customer Care concept. Through this, you as a customer get part of our investments in research, development, service, support, logistics and innovative services. Together, this forms the core of our offer.

Our goal is to make your working day as safe, problem-free and profitable as possible, regardless of where in the world you work. Let us show you that when you choose Komatsu, safety and availability become a natural part of your working day

Your profitability in focus

ProSelect

The choice of spare parts, equipment and consumables do matter. Here you’ll find selected products that enhances your workday (and leisure).

With Komatsu Forest, you are in good hands

Service and maintenance

Our world-wide network of highly trained service professionals is ready for you.

Full control of all your machines

MaxiFleet

The world's best ﬂeet management system. Tailored for you.

A flying start with your Komatsu

Training

Take full control of your machine’s functions, control system and daily maintenance with our basic training. Master it with a tailored training for your specific work situation and needs.